Contactless Cleaning: Our Response To Covid-19.
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Reasons to book at Helpling

The best cleaners in your city

The cleaners are self-employed, insured and trustworthy. They run their own cleaning micro-business through our platform. You can read cleaner reviews left by other customers. They are cleaners we'd be happy to have clean our own homes and offices.

Secure online payment

With Helpling, payment is processed securely online. Customers pay safely online and manage the booking via desktop or via the mobile app.

Dedicated customer service

Our customer service is reachable by email from Monday to Friday from 9AM to 5PM for all concerns. The team is always happy to support you and offer all the information you need.
Office cleaning
Each office has unique cleaning requirements. We recommend that you communicate your expectations with the assigned cleaner at the beginning of the booking and point out specific duties, as well as define the areas that need special attention.


What is Helpling?

Helpling is the leading marketplace for cleaning services in the UK. We're not a cleaning agency or cleaning company. We‘re an itermediary platform that matches customers with self-employed cleaners. Through our platform, you can book a cleaner in only 60 seconds. All cleaners are self-employed, insured and trustworthy. So you can be certain that you will find someone on Helpling who knows what they‘re doing.

How do I prepare for the first office cleaning?

Each office is different and since it’s the cleaner’s first visit, it’s good to provide some guidance. Ideally, write down a list of priorities for your cleaner. This will help them to tailor their work to your working environment. When the cleaner arrives, show the cleaner around your office highlighting your priorities. Make sure to also show the cleaner where to find the cleaning products to use – if you have any preferences or surfaces that need special care, discuss these quickly with your cleaner.

Do I have to be in the office for the cleaning?

We strongly recommend that a representative of the office is present least for the first cleaning, so there is someone to show the cleaner around the office and highlight areas that need to be cleaned.

What cleaning supplies do I have to provide?

Unless you’ve requested that your cleaner brings cleaning products, we recommend to have the following cleaning supplies in the office:

  • 1 vacuum cleaner and 1 mop
  • 4 cleaning cloths
  • 1 feather duster
  • 1 scratch-free spnge
  • Toilet Cleaner
  • Limescale remover
  • All-Purpose cleaner
  • Fat solvent

Further cleaning supplies are required for adidtional cleaning services, such as:

  • Interior window cleaning: glass cleaner
What if I don't like my cleaner?

We do our best to help you find the right cleaner for your needs. However, if you did not like your cleaner, you can easily replace your cleaner in your account and send out a new request for another cleaner. We ask for the reason why you want to replace your cleaner so that we can find the perfect match!

How do I contact Helpling?

You can easily contact us via email at [email protected]. Our customer service is reachable from Monday to Friday from 9am to 5pm for all concerns.

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